La otra persona nunca es el problema
"… We cannot stop others from being rude — but we can change how we react. …Here’s a short guide to reacting peacefully:1. When you notice yourself getting offended, frustrated, angry, irritated, disappointed … pause.2. Don’t act.3. Examine the idea you have about how they should act.4. Toss your expectation into the ocean.5. Smile.6. Act with compassion. …" The Other Person [...]