My guess as to how these numbers can be reconciled would be that the overwhelming majority of these workers like the nature of the work they do. Perhaps, to borrow Gallup terminology, it gives them the chance to use their strengths every day. It might also enrich their lives by allowing them to contribute to products and services that make the world a better place. At the same time, however, most of these workers must be feeling stretched too thin. Their workplaces are making it hard for them to limit their hours and workloads to healthy levels.

In general, treat your people as exactly what they are: knowledge workers who are happy in their roles, and whose time is precious. People in offices today seem to love their work, but that doesn’t mean they can neglect everything else in their lives to take on more of it. And it doesn’t mean employers should take advantage of their desire to succeed. Managers who encourage the attitude that work is life only manage to burn their best people out…

Rein in Excessive Time Demands
Provide More Flexibility and Autonomy
Waste Less of Employees’ Time
Make Work Less Exhausting