Un par de art\u00edculos de Harvard Business Review que me han resultado interesantes\u2026<\/p>\n
<\/p>\n
I meet people every day who admit that they aren\u2019t comfortable with conflict. They worry that disagreeing might hurt someone\u2019s feelings or disrupt harmonious team dynamics. They fret that their perspective isn\u2019t as valid as someone else\u2019s, so they hold back.
Sure, pulling your punches might help you maintain your self-image as a nice person, but you do so at the cost of getting your alternative perspective on the table; at the cost of challenging faulty assumptions; and at the cost of highlighting hidden risks. That\u2019s a high cost to pay for nice.
\u2026
The secret of having healthy conflict and maintaining your self-image as a nice person is all in the mindset and the delivery.
\u2026
Here are a few tips on improving your delivery:
1. Use \u201cand,\u201d not \u201cbut.\u201d
2. Use hypotheticals.
3. Ask about the impact.
4. Discuss the underlying issue.
5. Ask for help.
Conflict \u2014 presenting a different point of view even when it is uncomfortable \u2014 is critical to team effectiveness. Diversity of thinking on a team is the source of innovation and growth. It is also the path to identifying and mitigating risks. If you find yourself shying away from conflict, use one of these techniques to make it a little easier.
The alternative is withholding your concerns, taking them up outside of the team, and slowly eroding trust and credibility. That\u2019s not nice at all.<\/p><\/blockquote>\n<\/div>\nNine Practices to Help you Say No<\/b><\/a><\/a><\/p>\n\u2026
Irene can\u2019t say no. And because she can\u2019t say no, she\u2019s spending her very limited time and already taxed energy on other people\u2019s priorities, while her own priorities fall to the wayside. I have experienced the same thing myself. So, over time, I experimented with a number of ways to strengthen my no.
Here are the nine practices I shared with Irene to help her say a strategic no in order to create space in her life for a more intentional yes.
1. Know your no.
2. Be appreciative.
3. Say no to the request, not the person.
4. Explain why.
5. Be as resolute as they are pushy.
6. Practice.
7. Establish a pre-emptive no.
8. Be prepared to miss out.
9. Gather your courage.
\u2026
She\u2019s still doing great work and she\u2019s still valued by her boss and co-workers, but they\u2019ve noticed the difference too, she told me. And not all of it is positive.
They\u2019re respecting her boundaries \u2014 they don\u2019t even seem to resent her for them \u2014 but she\u2019s had to give up something she never knew was important to her: her sense of herself as someone who could do it all. It\u2019s been hard for her to feel as valued and necessary as she did when she always said yes.
\u201cWould you rather go back to saying yes all the time?\u201d I asked her.
She answered me with a very well-practiced \u201cNo.\u201d<\/p><\/blockquote>\n<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"Un par de art\u00edculos de Harvard Business Review que me han resultado interesantes\u2026 Conflict Strategies for Nice People I meet people every day who admit that they aren\u2019t comfortable with conflict. They worry that disagreeing might hurt someone\u2019s feelings or disrupt harmonious team dynamics. They fret that their perspective isn\u2019t as valid as someone else\u2019s, […]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[43,47,57,53,26,31,42],"tags":[],"class_list":["post-1596","post","type-post","status-publish","format-standard","hentry","category-coaching","category-curiosidades-agradables","category-educacion","category-eficiencia","category-el-critico-como-artista","category-la-vida-misma","category-psicologia"],"jetpack_featured_media_url":"","jetpack-related-posts":[],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/silta.es\/juantatay\/wp-json\/wp\/v2\/posts\/1596","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/silta.es\/juantatay\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/silta.es\/juantatay\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/silta.es\/juantatay\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/silta.es\/juantatay\/wp-json\/wp\/v2\/comments?post=1596"}],"version-history":[{"count":0,"href":"https:\/\/silta.es\/juantatay\/wp-json\/wp\/v2\/posts\/1596\/revisions"}],"wp:attachment":[{"href":"https:\/\/silta.es\/juantatay\/wp-json\/wp\/v2\/media?parent=1596"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/silta.es\/juantatay\/wp-json\/wp\/v2\/categories?post=1596"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/silta.es\/juantatay\/wp-json\/wp\/v2\/tags?post=1596"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}