{"id":1190,"date":"2017-06-25T17:38:00","date_gmt":"2017-06-25T16:38:00","guid":{"rendered":"http:\/\/silta.es\/juantatay\/2017\/06\/25\/to-grow-faster-hit-pause\/"},"modified":"2017-06-25T17:38:00","modified_gmt":"2017-06-25T16:38:00","slug":"to-grow-faster-hit-pause","status":"publish","type":"post","link":"https:\/\/silta.es\/juantatay\/to-grow-faster-hit-pause\/","title":{"rendered":"To Grow Faster, Hit Pause"},"content":{"rendered":"<p><a href=\"http:\/\/firstround.com\/review\/to-grow-faster-hit-pause-and-ask-these-questions-from-stripes-coo\/\">To Grow Faster, Hit Pause \u2014 and Ask These Questions from Stripe\u2019s COO | First Round Review<\/a><\/p>\n<div data-seen=\"true\" style=\"box-sizing: border-box; font-family: Gibson, 'Helvetica Neue', Arial, sans-serif; line-height: 1.5; margin-bottom: 1.5em; margin-left: auto; margin-right: auto; max-width: 720px; padding-left: 28px; padding-right: 28px; position: relative; z-index: 20;\">\u201cA lot of companies don\u2019t decide&nbsp;<em style=\"box-sizing: border-box;\">how<\/em>&nbsp;they want to grow until they\u2019re well into their growth phase,\u201d she says. \u201cFor a long time, your actions pull your company along, and then all of a sudden it switches \u2014&nbsp;<span style=\"box-sizing: border-box;\">your existing business starts pushing your behavior<\/span>. External forces like feature requests, the need for more customer support, the need to create a team to do X when you never even needed to do X before \u2014 those forces start to dictate your decisions.\u201d<\/div>\n<div data-seen=\"true\" style=\"box-sizing: border-box; font-family: Gibson, 'Helvetica Neue', Arial, sans-serif; line-height: 1.5; margin-bottom: 1.5em; margin-left: auto; margin-right: auto; max-width: 720px; padding-left: 28px; padding-right: 28px; position: relative; z-index: 20;\"><span style=\"box-sizing: border-box;\">The key, she says, is pausing just long enough to be very intentional about how you approach each phase of growth.&nbsp;<\/span><\/div>\n<blockquote data-seen=\"true\" data-share_enabled=\"true\" style=\"border-left-color: rgb(98, 220, 173); border-left-style: solid; border-left-width: 6px; box-sizing: border-box; clear: both; color: #1a1919; font-family: Gibson, 'Helvetica Neue', Arial, sans-serif; font-weight: 600; line-height: 1.5; margin: 60px auto; max-width: 660px; padding: 27px 28px 27px 40px; position: relative; z-index: 20;\" tabindex=\"1\"><p>It\u2019s easy to become too reactive, and when that happens, you\u2019ll inevitably start to make human resources mistakes, execution mistakes, prioritization mistakes.<\/p><\/blockquote>\n<h1 data-seen=\"true\" style=\"box-sizing: border-box; color: #3c3d40; font-family: Gibson, 'Helvetica Neue', Arial, sans-serif; line-height: 1.5; margin: 0px auto 1.5em; max-width: 720px; padding-left: 28px; padding-right: 28px; position: relative; z-index: 20;\"><span style=\"font-size: small;\">1. Have we documented our operating principles?<\/span><\/h1>\n<div data-seen=\"true\" style=\"box-sizing: border-box; font-family: Gibson, 'Helvetica Neue', Arial, sans-serif; line-height: 1.5; margin-bottom: 1.5em; margin-left: auto; margin-right: auto; max-width: 720px; padding-left: 28px; padding-right: 28px; position: relative; z-index: 20;\">Stripe calls them \u201c<span style=\"box-sizing: border-box;\">Operating Principles<\/span>.\u201d (Many companies have \u201cvalues,\u201d but Stripe wanted to distinguish philosophical beliefs from the concrete principles that should be applied to the day-to-day work of running the business.) Three of Stripe\u2019s operating principles, as Johnson describes them, are:<\/div>\n<ul data-seen=\"true\" style=\"box-sizing: border-box; font-family: Gibson, 'Helvetica Neue', Arial, sans-serif; list-style-type: none; margin: 0px auto 1.5em; max-width: 720px; padding: 0px 28px; position: relative;\">\n<li style=\"background-color: #f7f7f7; border-bottom-left-radius: 4px; border-bottom-right-radius: 4px; border-top-left-radius: 4px; border-top-right-radius: 4px; box-sizing: border-box; margin-bottom: 1em; padding: 1em; position: relative;\">\n<div data-seen=\"true\" style=\"box-sizing: border-box; line-height: 1.5; margin-left: auto; margin-right: auto; max-width: 720px; padding-left: 1em; padding-right: 1em; position: relative; z-index: 20;\"><span style=\"box-sizing: border-box;\">Users first:<\/span>&nbsp;\u201cWe always start with what our users need or would like, and then consider things like like infrastructure, internal constraints, partnerships, product roadmap, and so on.\u00bb<\/div>\n<\/li>\n<li style=\"background-color: #f7f7f7; border-bottom-left-radius: 4px; border-bottom-right-radius: 4px; border-top-left-radius: 4px; border-top-right-radius: 4px; box-sizing: border-box; margin-bottom: 1em; padding: 1em; position: relative;\">\n<div data-seen=\"true\" style=\"box-sizing: border-box; line-height: 1.5; margin-left: auto; margin-right: auto; max-width: 720px; padding-left: 1em; padding-right: 1em; position: relative; z-index: 20;\"><span style=\"box-sizing: border-box;\">Think rigorously:<\/span>&nbsp;\u201cWe care about getting things right and it often takes reasoning from first principles to get there. We work hard to detect the errors in received wisdom. Rigor doesn\u2019t mean not-invented-here syndrome; we\u2019re interested in the world around us and think that other companies, industries, and academic fields have a lot to teach us. But in many cases progress comes from taking paths less traveled.\u201d&nbsp;<\/div>\n<\/li>\n<li style=\"background-color: #f7f7f7; border-bottom-left-radius: 4px; border-bottom-right-radius: 4px; border-top-left-radius: 4px; border-top-right-radius: 4px; box-sizing: border-box; margin-bottom: 1em; padding: 1em; position: relative;\">\n<div data-seen=\"true\" style=\"box-sizing: border-box; line-height: 1.5; margin-left: auto; margin-right: auto; max-width: 720px; padding-left: 1em; padding-right: 1em; position: relative; z-index: 20;\"><span style=\"box-sizing: border-box;\">Trust and amplify:<\/span>&nbsp;\u201cWe want to work in a company of deeply good people who treat their colleagues exceptionally well. People should be committed to amplifying one another: to going out of their way to help each other in both the short- and long-term.\u201d<\/div>\n<\/li>\n<\/ul>\n<div><\/div>\n<div>\n<h1 data-seen=\"true\" style=\"box-sizing: border-box; color: #3c3d40; font-family: Gibson, 'Helvetica Neue', Arial, sans-serif; line-height: 1.5; margin: 0px auto 1.5em; max-width: 720px; padding-left: 28px; padding-right: 28px; position: relative; z-index: 20;\"><span style=\"font-size: small;\">2. What structure is going to help us achieve our goals?<\/span><\/h1>\n<\/div>\n<h1 data-seen=\"true\" style=\"box-sizing: border-box; color: #3c3d40; font-family: Gibson, 'Helvetica Neue', Arial, sans-serif; line-height: 1.5; margin: 0px auto 1.5em; max-width: 720px; padding-left: 28px; padding-right: 28px; position: relative; z-index: 20;\"><span style=\"font-size: small;\">3. Who has been successful at our company so far?<\/span><\/h1>\n<p><\/p>\n<figure data-aspect_ratio=\"1.600\" data-is_loading=\"true\" data-is_zoomed=\"false\" data-loaded=\"true\" data-pinned=\"false\" data-seen=\"true\" data-src_1280=\"https:\/\/s3.amazonaws.com\/marquee-test-akiaisur2rgicbmpehea\/de4ngpyTR2KQQJNVllcX_venn.jpg\" data-src_2560=\"https:\/\/s3.amazonaws.com\/marquee-test-akiaisur2rgicbmpehea\/oJpMTGtQugKvFTxBYaEA_venn.jpg\" data-src_640=\"https:\/\/s3.amazonaws.com\/marquee-test-akiaisur2rgicbmpehea\/XB0QDRK4RtmJySNhwMmh_venn.jpg\" data-zoom_enabled=\"true\" data-zoomable=\"true\" style=\"box-sizing: border-box; clear: both; font-family: Gibson, 'Helvetica Neue', Arial, sans-serif; margin: 0px auto 1.5em; max-width: 720px; padding-left: 28px; padding-right: 28px; position: relative; width: 720px; z-index: 30;\">\n<div style=\"box-sizing: border-box; float: none; height: 415px; margin-bottom: 1.5em; margin-left: 0px; margin-right: 0px; max-width: 720px; width: 664px;\"><img decoding=\"async\" class=\"_Image\" src=\"https:\/\/s3.amazonaws.com\/marquee-test-akiaisur2rgicbmpehea\/XB0QDRK4RtmJySNhwMmh_venn.jpg\" style=\"box-sizing: border-box; cursor: zoom-in; display: block; width: 664px;\" \/><\/div>\n<\/figure>\n<p><\/p>\n<h1 data-seen=\"true\" style=\"box-sizing: border-box; color: #3c3d40; font-family: Gibson, 'Helvetica Neue', Arial, sans-serif; line-height: 1.5; margin: 0px auto 1.5em; max-width: 720px; padding-left: 28px; padding-right: 28px; position: relative; z-index: 20;\"><span style=\"font-size: small;\">4. Do we have a 5-year plan?<\/span><\/h1>\n<h1 data-seen=\"true\" style=\"box-sizing: border-box; color: #3c3d40; font-family: Gibson, 'Helvetica Neue', Arial, sans-serif; line-height: 1.5; margin: 0px auto 1.5em; max-width: 720px; padding-left: 28px; padding-right: 28px; position: relative; z-index: 20;\"><span style=\"font-size: small;\">5. Do we have a way to measure the employee experience?<\/span><\/h1>\n<h1 data-seen=\"true\" style=\"box-sizing: border-box; color: #3c3d40; font-family: Gibson, 'Helvetica Neue', Arial, sans-serif; line-height: 1.5; margin: 0px auto 1.5em; max-width: 720px; padding-left: 28px; padding-right: 28px; position: relative; z-index: 20;\"><span style=\"font-size: small;\">6. Are we decentralizing decisionmaking?<\/span><\/h1>\n<div><a href=\"http:\/\/4.bp.blogspot.com\/-R4aPicaVvZU\/WU_mzAYiufI\/AAAAAAAACt0\/4GINvgFbpcgwqowGTDjI9Jz8DnuNEr3VwCK4BGAYYCw\/s1600\/Stripe-operations.jpg\"><img decoding=\"async\" border=\"0\" height=\"640\" src=\"https:\/\/4.bp.blogspot.com\/-R4aPicaVvZU\/WU_mzAYiufI\/AAAAAAAACt0\/4GINvgFbpcgwqowGTDjI9Jz8DnuNEr3VwCK4BGAYYCw\/s640\/Stripe-operations.jpg\" width=\"640\" \/><\/a><\/div>\n","protected":false},"excerpt":{"rendered":"<p>To Grow Faster, Hit Pause \u2014 and Ask These Questions from Stripe\u2019s COO | First Round Review \u201cA lot of companies don\u2019t decide&nbsp;how&nbsp;they want to grow until they\u2019re well into their growth phase,\u201d she says. \u201cFor a long time, your actions pull your company along, and then all of a sudden it switches \u2014&nbsp;your existing  [&#8230;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[28,26,29,46],"tags":[],"class_list":["post-1190","post","type-post","status-publish","format-standard","hentry","category-cosillas-empresariales","category-el-critico-como-artista","category-gestion","category-start-it-up"],"jetpack_featured_media_url":"","jetpack-related-posts":[],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/silta.es\/juantatay\/wp-json\/wp\/v2\/posts\/1190","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/silta.es\/juantatay\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/silta.es\/juantatay\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/silta.es\/juantatay\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/silta.es\/juantatay\/wp-json\/wp\/v2\/comments?post=1190"}],"version-history":[{"count":0,"href":"https:\/\/silta.es\/juantatay\/wp-json\/wp\/v2\/posts\/1190\/revisions"}],"wp:attachment":[{"href":"https:\/\/silta.es\/juantatay\/wp-json\/wp\/v2\/media?parent=1190"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/silta.es\/juantatay\/wp-json\/wp\/v2\/categories?post=1190"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/silta.es\/juantatay\/wp-json\/wp\/v2\/tags?post=1190"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}